Frequently Asked Questions

Hey, we’re parents too, and we know what it’s like trying to coordinate different schedules. That’s why our team works with you to find a convenient time that works best for you and your family. However, we do recommend that preschool-age children have their appointments in the morning. This allows us to see your child when they are fresh and alert, making their dental experience less stressful.

We understand that life happens. If you need to change or cancel your child’s appointment, we ask that you please notify us at least 48 hours in advance. For those who would like an earlier appointment, we do have a call list.

We understand that a dental visit may cause some anxiety. Most kids do better without parental presence. However, we do allow one parent to come back with their child during the exam. We kindly request that parents are silent observers during treatment.

Payment for all services is due on your child’s visit date. Our office accepts cash, personal checks, and most major credit cards. If you’d like to discuss finance options, please speak with our office team.

Great question! If we have your dental insurance information, we will be happy to file your claim for you, as this is a courtesy we’re proud to offer. However, we are not responsible for how or when your insurance provider pays the claim. We can only estimate your portion of the treatment cost and are not responsible for any errors in filing a claim on your behalf. You are responsible for any balance on your account, whether the insurance claim is paid or not. Things to keep in mind:

• No insurance provider pays 100% for any procedures
• Our office does not determine your insurance benefits
• Consider your annual deductible and co-payment
• Keep us informed of any changes to your insurance plan

The significant difference between pediatric dentists and orthodontists is our focus. As pediatric dentists, we focus on oral health by examining and cleaning your child’s teeth – twice a year! – combating cavities and keeping a watchful eye on their dental development. The orthodontist on our team focuses on your child’s teeth alignment, bite, and dental growth and development.

Though our focus may differ, our overall goal is the same – we have your child’s best interest at heart and are dedicated to providing them with the best dental care, so they smile bright.

The American Dental Association recommends bringing your child to see us as early as 6 months or as soon as their first tooth comes in, whichever comes first. And as much as we don’t want to say goodbye, we know that children grow up and will eventually transition to a general dentist at age 18.

Some parents choose to transition to a general dentist at an earlier age depending on their child’s dental needs and comfort level.